My daughter called me
at work to say I received
a call from “Josh” at the bank
regarding my account. So, I called
my bank and the operator asked me what
Josh’s last name was and I explained that
he hadn’t left his last name.
When she asked for his department,
I said that I didn’t know.
“There are 1500 employees in this building,
ma’am,” she told me rather sharply.
So I asked her for her name.
“Danielle,” she said.
“And your last name?” I asked.
“Sorry,” she replied,
“we’re not allowed to give last names.”